AI agents and automation that scale your team, not your headcount.

It starts with a discovery audit and a strategic AI roadmap, built on Anicca’s C-10 Framework. Then we build the AI agents and automations that scale your content, streamline your operations and improve customer support.

★★★★★ 4.87 from 700 reviews · 19 years independent · C-10 Framework
Where AI saves timeTypical programme
Content production
High
Operations
Med
Customer support
High
Reporting
Med

Start with a roadmap, not a random tool.

Most teams jump straight to a tool and wonder why nothing changes. We start with a discovery audit: where AI can genuinely save time and money in your business, mapped against Anicca’s C-10 AI Adoption Framework, and turned into a prioritised roadmap.

Then we build. Free, paid and bespoke AI agents and automations that take real work off your team, with the skills and training to keep them running once we hand over.

What an AI programme includes
Discovery audit & roadmapWhere AI fits in your business, prioritised against the C-10 Framework.
AI agentsAgents that handle real tasks across content, operations and customer service.
Workflow automationJoining your tools and data so repetitive work runs itself.
Customer support & engagementVoice agents and chatbots that answer, qualify and convert.
Skills & trainingThe layer underneath: your team trained to run and extend it all.

Five shifts behind practical AI adoption.

AI in marketing is moving fast. These are the shifts shaping how established brands actually adopt it, beyond the hype.

01

From tools to agents

The leap is from prompting a chatbot to deploying agents that complete multi-step tasks on their own, with you in control.

02

Roadmap before rollout

The brands seeing returns start with a strategy and an audit, not a scramble of disconnected tools.

03

Automation across the stack

Real gains come from joining your existing tools and data, so work flows between them without manual steps.

04

Human in the loop

AI handles the volume; your people handle judgement. The best setups make that division explicit.

05

Skills compound

Once a team can build and adapt their own agents, the advantage grows every month rather than fading.

Our AI services, end to end.

From the discovery audit that frames everything to the agents, automations and training that deliver it.

Audit

C-10 discovery audit & roadmap

A structured assessment of where AI can save time and money in your business, mapped to the C-10 Framework and turned into a prioritised plan.

Audit · Roadmap · Priorities
Agents

Bespoke AI agents

Agents designed around your workflows to handle real tasks across content, operations and customer service.

Content · Ops · Service
Automate

Workflow automation

We join your tools and data so repetitive, manual work runs itself, reliably and in the background.

Tools · Data · Workflows
Content

Content & production automation

Speed up research, drafting and multimedia production with AI, while keeping a human check on quality and brand.

Research · Drafting · Media
Support

Voice agents & chatbots

Conversational AI for sales and customer service that answers, qualifies and converts, day and night.

Voice · Chat · ConvertExplore →
Skills

AI training

We train your team to run and extend what we build, from prompting to building their own agents.

Prompting · Agents · Confidence

Want to know where AI would actually help you?

Tell us a little about your business and we will come back with a short, plain-English view of where AI could save you time and money, and whether a full C-10 discovery audit is worth it. No jargon, no hard sell.

  • Top AI opportunities for your business
  • Quick wins you could start now
  • Where a full C-10 audit would pay off
  • Free. No sales call required to receive it.
Your free AI opportunity snapshot

Delivered in 5 working days · we never share your details

Growth we have driven for brands you might recognise.

Worked examples from across our marketing programmes. More in the full case study library.

Charles Bentley
Charles Bentley
Ecommerce · Home & Garden
Full-funnel programme · 14-year partnership

PPC, SEO, Paid Social and Shopping across a 30,000-SKU catalogue.

+9%Organic visibility
14yrPartnership

14-year client partnership. Full-funnel PPC, SEO, Paid Social and Shopping programme across a 30,000-SKU catalogue on Magento + Hyvä.

Read the full case study →
EZ Living Interiors
EZ Living Interiors
Ecommerce · Furniture
Full digital programme · server-side tracking

Ireland’s largest independent furniture retailer.

+600%ROAS uplift

Ireland’s largest independent furniture retailer. Full digital programme with GA4 server-side tracking, Shopping and Paid Social.

Read the full case study →
Honey Brothers
Honey Brothers
Ecommerce · Arboriculture
Full-funnel programme · 5,000+ SKUs

UK’s leading tree surgery equipment retailer.

+122%ROAS (YoY)
+121%Conv. rate (YoY)

UK’s leading tree surgery equipment retailer. Full-funnel Google Ads, SEO and Shopping programme across a 5,000+ SKU catalogue.

Read the full case study →

Four reasons brands choose Anicca for AI.

01

Strategy first, not tools first.

We start with an audit and a roadmap built on the C-10 Framework, so AI solves real problems rather than adding new ones.

02

Built by practitioners.

Our AI work is led by people using these tools on live marketing every day, with real ecommerce knowledge.

03

We hand over the skills.

We train your team to run and extend what we build, so you are not dependent on us forever.

04

Senior specialists, 19 years in.

An independent Leicester agency since 2007, rated 4.87 from 700 reviews.

What brands ask about AI.

What is the C-10 Framework?

It is Anicca’s framework for AI adoption: a structured way to assess where AI can help your business, prioritise the opportunities and plan a rollout, rather than adopting tools at random.

Do we need technical people to use this?

No. We build the agents and automations around your team and train them to run and adapt them. The aim is to take work off your people, not add a technical burden.

Is this about replacing our team?

No. AI handles the volume and the repetitive work so your people can focus on judgement, strategy and the things only humans do well.

Where do we start?

With a discovery audit. We look at where AI could save time and money, then give you a prioritised roadmap so you invest in the right things first.

How quickly will we see value?

Most programmes start with quick wins that save time within weeks, alongside a longer roadmap for the bigger, compounding gains.

Ready to see where AI fits your business? Let us map it out.

Book a discovery conversation. We will talk through where AI could save you time and money, with no jargon and no hard sell, whether you work with us or not.

How can
we help you?

Tell us what you are working on. A senior member of the team will get back to you within one business day, no account managers in between.

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Office19 Warren Park Way, Enderby, Leicester LE19 4SA